China HomeyTravel Policies and Terms

China HomeyTravel and its voitures & coagents are not responsible for acts of God, acts of Mother Nature and/or circumstances that are beyond topte' control. which including, but not limited to traffic congestion, traffic jams, road closures, accidents, flight delays, weather effects and delays etc.

Privacy Policy


China HomeyTravel does not sell, rent or disseminate your personal and financial information to any outside third parties.
Any reasons because of hackers attack, computer virus inrush or outbreak, objective reasons lead to close down temporarily etc.  to affect our website works regularly those act of god reasons resulted in any personal information divulgence, lost, embezzlement or other, HomeyTravel does not responsible for them.
HomeyTravel shall maintain or update website regularly or aperiodically in order to normal running, thus, the regular service has broken off due to such reasons,
China HomeyTravel reserves the rights to use the information supplied to provide requested services and collect payment for services rendered in accordance with HomeyTravel' rates, terms and policies.

No-Show Policy

On all reservations you will be considered a no-show at 20 minutes past your scheduled pick-up time; if you have not met your chauffuer or contacted us by phone, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting HomeyTravel people by phone.


Airport Arrival Transfer Wait Time 

China HomeyTravel provides up to 30 minutes of free wait time (up to 45 minutes of free wait time on International Arrivals requiring Customs Clearance) on each Airport Arrival Transfer for you to deplane and pick-up your luggage. If you do not meet your Chauffeur or call us within 45 minutes (60 minutes for Intl. Arrivals requiring Customs Clearance) of your plane landing we will consider you a "no-show" and you will be charged in full for the reservation.

Order Cancellation

China HomeyTravel only accepts your cancellation in writing via Email ( Cancellations@homeytravel.com ).
Cancellations made in excess of 12 hours will not be charged.
Cancellations made less than 12 hours before scheduled will be charged 50% of total invoice value.

Change Policy


HomeyTravel requires your changes by phone (008613428927189) or by Email ( Changes@homeytravel.com ). (Please don't ask your requests to our  drivers.) at least 12 hours prior to pick-up. If, a change cannot be accommodated & results in a cancellation you will be charged in full for the order.

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Vehicle Request Policy


HomeyTravel and coagents reserve the right to upgrade a vehicle request to accommodate a client's reservation at no charge to the client if deemed necessary by HomeyTravel and Its coagents.

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Rates & Billing


All Rates are subject to audit after order completion; to include actual tolls, parking fees, additional stops & time allotted, etc. Extra hours are billed for the number of hours above that you ordered the vehicle in 1/2 hour increments. Minimum posted number of hours; is only the minimum number of hours we will accept an order for, not what you will be billed for.
HomeyTravel service rates are inclusive of taxes but not any gratuity. If you feel would like to provide a gratuity it is at your sole discretion.

Cash Discount

A 5% discount will apply to accounts settled at the conclusion of the trip in Cash.

Voitures

Vehicles Images listed on the China HomeyTravel websites may differ from the actual vehicle; all China Homey Travel' affiliated vehicles are late model and impeccably maintained.

Lost or Damaged Items 

HomeyTravel and its coagents are not responsible for items that are left in the vehicle, lost or damaged. homeyTravel reserves the right to charge a delivery fee for returning lost items if found 
HomeyTravel and Its coagents and their Chauffeurs will assist with luggage at a client's request, but assume no liability for doing so.